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How to Greet Customers Arriving in a Store
Welcome customers with a friendly greeting whenever they enter your store. Here are some tips to set a positive atmosphere.
- Smile and make eye contact with customers the moment they enter.
- Greet each customer with a pleasant, genuine, and sincere greeting.
- Address customers by name, if possible.
- When speaking with customers, act professionally by standing up straight, maintaining eye contact, and using a pleasant voice.
- Offer help to customers if they appear to need it.
- Be mindful of personal space.
- Be patient with customers.
- Inquire about the customer’s needs and offer assistance.
- Thank customers for their visit when they leave your store.
By greeting customers courteously and accommodating their needs, you can ensure that their experience in your store is a positive one.
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