Nobody wants to spend money on an order they can't eat, so when you need to cancel your Uber Eats order, it's important to act quickly. To ensure a successful refund, follow the steps below.
The process for cancelling an Uber Eats order and receiving a refund is easy, but it's important to act quickly to avoid any issues. Taking a few moments to cancel your order shortly after it's been placed can help guarantee a successful refund.
Uber Eats is an app designed to make ordering food from local restaurants quick and easy, but sometimes mistakes happen and you may need to cancel an order. Fortunately, canceling an order and getting a refund is simple and only requires a few steps.
Open the Uber Eats app and select the menu icon in the top left corner. Tap on “Your orders” and you will see a list of all your active orders. Find the order you would like to cancel and tap on it.
Once you’ve opened the order, you will have the option to “Contact restaurant.” Do this as soon as possible to confirm that your order can be canceled. You may have to wait for the restaurant to confirm.
Once the restaurant has confirmed, there will be an option to “Cancel order.” Tap on it and confirm you would like to cancel the order. The refund should appear in your account in a few hours.
If you don't receive a refund within a few hours, contact Uber Eats customer support via the app or website. Explain the situation and they should be able to help you in getting your refund.